DoubleTree by Hilton Metropolitan - New York City

4/5

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Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
Hotel Near DoubleTree by Hilton Metropolitan - New York City
  • Overview
  • Facilities
  • Review

This East Side property impresses with fresh new decor and an excellent position in midtown Manhattan. A 10-minute walk from Times Square and the Broadway shows, the Hilton-run DoubleTree by Hilton Metropolitan - New York City is well-placed for tourists wanting to minimize time spent on public transport. The subway station is right by the hotel, and Grand Central Station is a five-minute walk away, with the Rockefeller Center only a few blocks downtown. Recently renovated, interiors are crisp and contemporary, with soft blues and browns that create a welcoming habitat for tired travelers. The area is packed with restaurants, shops, delis, and bars, and the hotel staff will be happy to impart their knowledge. Ideally located in the prime touristic area of Midtown East, Doubletree Metropolitan Hotel New York City promises a relaxing and wonderful visit. The hotel has everything you need for a comfortable stay. Gift/souvenir shop, ticket service, facilities for disabled guests, express check-in/check-out, luggage storage are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center. Discover all New York (NY) has to offer by making Doubletree Metropolitan Hotel New York City your base.

Facilities

Activities

Infant 0-2 year(s) Infant 0-2 year(s)Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.Wi-Fi/Internet access is only free in the lobby. Property charges USD 14.95 for Wi-Fi in rooms.

569 Lexington Avenue New York United States

+1

$184

DoubleTree by Hilton Metropolitan - New York City

Your Rating

  • Cleanliness 8/10
  • Facilities 7/10
  • Location 9/10
  • Room comfort and quality 8/10
  • Service 8/10
  • Value for money 8/10

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Guests Reviews

Benjamin 20 / 05 / 2019

No air conditioning..

Danielle 14 / 06 / 2019

Won’t stay there again. The room was very clean and comfortable and it was in a good location The staff were very rude. They seemed very inattentive and seemed like they didn’t want to help me.

Verified 10 / 04 / 2018

Very good. Walking distance to everything They didn't have small amenities in room like a mini fridge.

Verified 04 / 04 / 2018

Excellent. Location and cookies when we first arrived! Wifi not being complementary.

Starlyte 14 / 06 / 2019

I would definitely stay again.. The hotel is very nice and conveniently located to just about everything, The bed was comfortable. The staff was very helpful and the lobby area was clean and classy. Check-in was easy. The bathroom was a little worn and rust stains were noticeable in some areas. No ventilation in the bathroom. The TV was outdated and it was a task to find the channels that I wanted to watch.

Christine 17 / 05 / 2019

Poor customer relations.

Danijel 12 / 04 / 2019

Acceptable.

Irene 14 / 06 / 2019

Pleasant. The location. That the room I had reserved was not available when I arrived. The following day i was switched but my toiletries were left behind in the original room and never located nor replaced.

Krysta 03 / 04 / 2018

Excellent.

James 03 / 04 / 2018

Very good. Location was very convenient for where we needed to be, the staff were polite and efficient. Room was clean. Check-in cookies were yummy. Reception/lounge area was pretty. Room was fairly small/spartan. Not a whole lot of frills. Ice machine wasn't marked at all -- It was inside one of the exit stairwells, hidden behind a rollaway bed. Happy it was operational, at least.

Lisa 12 / 06 / 2019

HORRIBLE DONT WASTE YOUR TIME.... Nothing No hot water for showers No customer service Concierge was never there always too busy on their iPhone No fridge in room House keeping is appalling but always took the tip No Fresh towels , ...

stanley 18 / 03 / 2019

Decent price for the location.

stanley 18 / 03 / 2019

awesome location.

Sebastien 12 / 06 / 2019

Rundown hotel. Staff Is friendly This hotel is rundown. I found dirty socks left by a previous customer under the desk. Paint was coming of the ceiling above my bed. Everything looked old. Bedsheet had some stains. For bag storage, ...

Jack 02 / 04 / 2018

Exceptional. The service No

Verified 01 / 04 / 2018

Exceptional. The location was great, specifically one of the front desk staff, was incredible! Staff was warm and welcoming, and she was really kind to my father-which was much appreciated! Also, there were very tall bellmen that were helpful and kind! Wish there was room service

SURAPAN 20 / 12 / 2018

Good hotel .

Catherine 11 / 06 / 2019

Over priced and underwhelming.. The bell hops were nice and helpful. The room was very small and even though we thought we booked an extra toll away bed, they told us it wasn’t an option when we arrived. Some of us had to sleep on the floor.

Angela 11 / 06 / 2019

Very good. I meant my needs Pillows need up grading

Yu 28 / 09 / 2018

Above average.

Verified 26 / 03 / 2018

Excellent. Good service

Verified 26 / 03 / 2018

Acceptable. convenience and price No one answered when I called desk. Finally had to go downstairs and wait on a long line to ask a simple question. Room looked a bit shabby -- Paint peeling off door.

Karen 31 / 07 / 2018

Evan a bargain costs money .

Kenneth 09 / 06 / 2019

Passable. Location No refrigerator or microwave, quite small

Sheila 07 / 06 / 2019

I would not recommend this.... I liked the location. It was close to major attractions. The room had a musty smell. It was a very small room with an uncomfortable mattress. The paint was peeling. I honestly can’t think of one good thing to say about the room. It wasn’t cheap and it didn’...

Yin 30 / 07 / 2018

Short Comfortable Stay.

Verified 20 / 03 / 2018

Very good.

Verified 07 / 03 / 2018

Excellent. The location

Linda 03 / 07 / 2018

Not a Hilton standard.

Chantelle 06 / 06 / 2019

Nice hotel, good location :). We were treated with a free warm cookie on arrival

Catielya 06 / 06 / 2019

Good. It’s was fair

YA 22 / 04 / 2018

Very good.

Allan 06 / 03 / 2018

Exceptional. I loved the professionalism and the courtesy that everyone in the staff showed Not a thing that I find wrong

Kristine 22 / 02 / 2018

Excellent.

JENNIFER 11 / 04 / 2018

Very good.

Nyc 05 / 06 / 2019

Disappointed. Very unhappy 🙁 my dinner was cold no place to heat up or keep my wine cold it was a mess The space was limited

Babette 05 / 06 / 2019

Wonderful! Handicap Accessible!. We loved our stay and Julio was fabulous. Always greeted and helped or directed to whom could assist. Prime location for walking to sites and restaurants. I would stay here again. We were here for... Not a thing as far as I knew.

Marie-Flore 12 / 12 / 2017

love it!.

Verified 13 / 02 / 2018

Very good. The location. Easy access to subway No free breakfast..

Laura 04 / 06 / 2019

Ok, but not sure we.... Did not have the breakfast. Location was good, a bit far to Times Square, etc. but we knew that already and still very handy to subway, etc. The room was very cramped. Also, needs refreshing. Wallpaper was peeling, mirror was broken in bathroom, TV did not work when we arrived (this got fixed), just generally needed some updating and ...

Armando 12 / 02 / 2018

Exceptional. The location. You can easily get here on he subway from LaGuardia Airport N/a

Andry 23 / 10 / 2017

only good location .

Junarmo 27 / 09 / 2017

Not worth it hotel .

Robert 07 / 02 / 2018

Excellent.

Nithiananthan 03 / 06 / 2019

Good but could be better. This property is in a great location The property is bit dated and front desk staffs are bit rude and doesn’t seem happy

Gwen 03 / 06 / 2019

Exceptional. Vicki at the front desk provided outstanding service. All staff members were very friendly and pleasant.

Verified 01 / 02 / 2018

Above average.

Gabriela 05 / 09 / 2017

Very good.

Verified 30 / 01 / 2018

Very good. The location was great for the train from the airport, walking around and tasty food Did not like that I would have had to pay to access WiFi. Seems like that should be a standard inclusion in this day in age.

Kimberley 03 / 06 / 2019

Exceptional. The location was fantastic. Hotel very clean and professional. Nothing

HOY 09 / 07 / 2017

There are better ones.

Jessica 19 / 04 / 2017

Good value for money for central NYC.

Jaime 02 / 06 / 2019

Fantastic! Would stay here again!. Bed was so comfy! Staff friendly. Very quiet for NYC. Bathroom smells like mildew. Shower curtain needs cleaning. Coffee cups need the cardboard covers.

Verified 30 / 01 / 2018

Exceptional.

Jack 30 / 01 / 2018

Exceptional.

Antonia 02 / 06 / 2019

Good. Great location, comfortable quiet rooms & amazing shower. The staff were unfriendly probably due to busyness of the hotel.

Nga 30 / 03 / 2017

Good.

Yutaro 22 / 01 / 2017

Room service aweful.

Alan 01 / 06 / 2019

Fabulous. Althought the room need a lick of paint everything in the room was really clean and worked well. Most staff were really nice especially the ladys at the concierge desk. One of the porters, (Daniel) ... Although we got a great price as we booked ahead, I still found it a bit pricey. Also the guys in the bar were not very welcoming and turned me off going for night caps. The room was nice but could...

Verified 29 / 01 / 2018

Very good. Location Unknown stain on bathroom floor under sink.

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